Framing Your Argument Unsuccessfully

I work as a private body designer. Clients carry us their paintings, and we work with them to pick from a whole lot of kinds and colours to design a customized body for them that compliments each their artwork and residential. Clearly, it’s not possible to hold each attainable design or wooden variation below the solar, however we’ve such a big and diverse assortment that it fills all the wall behind my counter. It’s uncommon that I’m not in a position to make a passable match.

A buyer comes up with a chunk of artwork that she desires framed to match an vintage finish desk. Straightforward sufficient, so I pull out 4 samples of the same shade of wooden for every of the 4 corners of her artwork.

Me: “All proper, based mostly on the image of the furnishings you confirmed me, these 4 body samples ought to match pretty closel—”

Buyer: “No, none of those is the proper. I would like one precisely just like the wooden of my finish desk.”

Me: “I perceive, however until whoever designed your desk additionally designs customized frames, it will likely be close to not possible to have a precise mat—”

Buyer: “I do know that! Ugh… Hm, what about that one there?”

She factors to a pattern on the wall that appears nothing like her desk and, frankly, doesn’t seem to be a very good match for her paintings.

Me: “It’s significantly completely different than the wooden of your desk, however when you like, I’ll pull it down to indicate you.”

I put one of many body samples again on the wall to clear some room for the brand new one.

Consumer: “Ugh, no, that’s not it in any respect! You guys actually don’t have a lot of a variety, do you?”

I take a look at the a whole lot of various samples and designs lining the wall behind me and internally sigh. She stares intently on the 4 samples in entrance of her for a second earlier than trying up and noticing one thing.

Consumer: “Wait, ooh! What about that one behind you?!”

She factors to the one body I simply put again barely ten seconds in the past, which I then silently pull again down and put again down precisely the place it was earlier than.

Consumer: “Ooh, this one seems good! And it seems related sufficient to my finish desk to match!”

I misplaced some IQ that day, however no less than I made a sale.

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