Barchester Healthcare Well being & Security Staff response to Covid-19 – RoSPA Office Security Weblog


Continuity Planning?

Pondering again to Monday 16th March 2020 I bear in mind getting up early. I used to be resulting from go to considered one of our properties in Tewkesbury. I used to be nearly to go away the home when an e-mail landed from a senior Director telling us all to ‘Maintain’ all visits and be prepared for a convention name that morning. Sure, this was the beginning of the ‘Lock Down’. With the good thing about hindsight, how prepared have been we for what was about to occur subsequent?

Our administration workforce had already undertaken numerous strategic planning workout routines. On the 16th March, a ‘’strategic government workforce’’ was established and a planning and response process produced – that is nonetheless a dwell doc.

Workplace primarily based workers have been then requested to make money working from home. Inside a number of days we obtained stories {that a} member of workers primarily based at dwelling had hit their head on a shelf. Perhaps time for a DSE evaluation maybe? ‘We might see it was time to leap into motion’

So how did we reply?

One of many first H&S challenges we encountered was the variety of contractors who could be visiting our properties. All non-essential visits had been stopped. LOLER inspections offered us with a number of extra challenges. LOLER engineers would usually have entry to all areas all through our properties. We deemed this needs to be classed as an important go to and determined one of the best ways ahead can be to minimise the ‘’actions’’ undertaken by the engineer inside every dwelling. We determined to allocate an space/lounge for the engineer to work in and all gear can be delivered to them, checked and put again in situ. This may keep social distancing measures and minimise the chance of cross contamination points inside the dwelling.

By way of House working, the Well being and Security workforce have developed a 2 web page self-assessment which now combines DSE, lone working and fireplace security. It’s simpler to make use of in its present kind and way more streamlined.

Laundry – we’ve got reviewed our procedures and produced a Normal Working Process (SOP) to assist handle issues regarding contaminated objects

Cleansing – Provide points meant we would have liked to work rapidly to supply completely different sanitizers and undertake new COSHH danger assessments which at the moment are in place.

By way of cleansing rooms with confirmed or suspected Covid -19. A Normal working process was additionally produced.

Sustaining fireplace security is a vital difficulty for all care suppliers at the moment. We had numerous properties with on-going enchancment plans in place which were recognized in a Hearth Threat Evaluation. To assist minimise the onsite visits to the properties by contractors, the workforce carried out a assessment of all dwell/ongoing fireplace danger evaluation actions. Every motion was assigned a RAG (pink, amber or inexperienced) ranking. This helped us to establish any works classed as important (security essential). Contractors will now solely be permitted to attend websites to finish the remedial works the place the works are deemed Security essential.

RIDDOR reporting of Covid-19 is now reportable as a illness. That is efficient from the 5th April. The problem for us: If a member of workers did develop Covid-19, how would we all know it was because of office publicity? We’ve got since developed a screening questionnaire, to assist establish when a report is actually needed

Hearth & Rescue Providers have been beginning to contact us each via the H&S Staff and regionally on to our properties. Completely different ranges of issues have been raised by completely different Hearth & Rescue Providers relating to their deliberate response to 999 calls. They have been conscious of the dangers related to Covid 19. The fireplace service wished to make sure the protection of their crew. They might need to know the variety of optimistic Covid-19 circumstances and in addition suspected circumstances earlier than they have been in a position to reply. We’ve got agreed working protocols in such an occasion that keep security for all.

Lastly, we’re opening numerous new construct properties which we might examine and help with the registration/opening. We agreed that such inspections may very well be undertaken remotely with help occurring nearly.

The previous few weeks have been actually difficult. Instances are certainly unprecedented. We’ve got been offered with numerous questions that we didn’t instantly have a solution to. At occasions we’ve got been requested to make the unattainable, attainable. What mattered then was that we have been decided to discover a resolution, which made sense and ensured some type of enterprise continuity.

Now trying ahead, I’m positive there can be a complete host of latest challenges and in addition new questions. We are going to proceed to supply the help and recommendation as and when it’s wanted as we’ve got all the time finished earlier than and we are going to try to turn into much more ‘’resolution focussed’’ alongside the way in which

Seemingly there are solutions to most questions, however solely in case you are dedicated to discovering them.

Why will we do that job I hear you ask? As a result of security – saves lives and has by no means been extra essential.

Andy Hollingshead (H&S Supervisor), Lisa Harris (H&S Supervisor) and Paul Mason (H&S Director).

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